Userlane’s AI-enabled Digital Adoption Platform helps NHS organisations maximise the value of their digital investments by making complex systems easier to use and easier to measure.
Userlane embeds real-time, in-application guidance directly into EPRs, e-rostering, and other critical systems, reducing digital friction and supporting staff in the flow of work. Its AI Assistant delivers intelligent, contextual support that streamlines processes, lowers error rates, and prevents avoidable support costs.
For NHS digital leaders, Userlane provides visibility into how systems are actually used, where staff face challenges, and where targeted interventions will have the greatest impact. This insight helps Trusts cut training and support costs, accelerate onboarding, and ensure new digital initiatives deliver measurable outcomes.
Built with healthcare needs in mind, Userlane strengthens workforce confidence, simplifies everyday workflows, and empowers NHS organisations to achieve safe, scalable digital transformation.